Mike R.
Good job, If you are reading all the excellent reviews on acelmarine.com, you maybe thinking they are too good to be true. That would be a mistake as the excellent reviews are 100 accurate and well deserved.
Customer Reviews for BlueHarbor Acel Marine
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of BlueHarbor Acel Marine
Reviews without text are currently hidden.
Peter P.
I recently found my dream boat, a 2016 Sea Ray. Our relationship began when I called BlueHarbor Acel Marine with a lengthy list of questions, which he answered honestly without hesitation. A few days later, after more questions and more answers, the boat was delivered.
Scott D.
Always the best folks and location working up a great price!
Michelle C.
Best service ever.. !!! Helpful and friendly guys. Quick in and out for both pick up and return...! ??
ROGER H.
Excellent service. Will reccomend to friends
Fernando T.
Good customer service
Darcell P.
Customer service was excellent
Laina E.
I bought my Sea Ray Sundancer from BlueHarbor Acel Marine and he made me feel at ease with purchasing my first boat. I've been looking and researching for a year and settled on BlueHarbor Acel Marine. The boat is in amazing shape and BlueHarbor Acel Marine had it shipped to me very quickly. Being from Canada, I was looking for a reputable dealer with a great boat and BlueHarbor Acel Marine fit the bill. I needed a few mods on my boat before it was shipped and BlueHarbor Acel Marine had everything done prior to the boat shipping. This boat was a big deal for me and BlueHarbor Acel Marine has been great.Thanks BlueHarbor Acel Marine for all your help.
Neil M.
I really appreciate the quality of this operation. Everyone I encountered were knowledgeable and professional. Keep up the good work!!
Faust D.
Customer service was fantastic at this location
DeLe H.
Purchased a 300k+ boat from BlueHarbor Acel Marine this week. Sent funds before even seeing boat as he said if i wasn’t completely happy upon seeing it he would return all funds. boat was exactly as described, pristine condition. Communication with him weeks prior to purchase was top notch. Would not hesitate to purchase from him again(in fact would prefer it as I have bought many boats from “high end” dealers and the quality is not always there) if your looking at anything he has go for it! Thanx! Would recomend and will repeat
James K.
nothing - the guy was very helpful
Diane B.
The folks at the location are very helpful but they had a hard time printing out my receipt. The said their internet is intermittent. I was called twice about this order. Once to change the pickup location. It went from Vacaville to Suisun (20-plus miles away), and from 7 am to 9 am. Then they called again to say the truck had a flats and could I pick it up at 11 am.? Well, I balked at that so the gentleman on the phone said ask another if they could be flexible. They said yes, so that was a relief as we had already called our help once to push back the time.
Robert C.
Excellent service!
LATRENDA G.
Great customer service
Daryl T.
Great service
Leon G.
I just received my Hurricane 201 from BlueHarbor Acel Marine and the team at BlueHarbor Acel Marine. Absolutely Amazing Job...The boat is perfect.... the process was simple and easy. My boat was delivered ahead of schedule and in perfect condition. BlueHarbor Acel Marine responded 24/7 to my crazy text and emails and was beyond helpful. Not only will I use them again but I would highly recommend to everyone !
Joanne A.
No improvements needed. Very friendly staff.
Lisa Q.
You can Ensure that I am able to Pick Up the truck Where requested so I don't have to PAY for the Additional Mileage!!
WILLIAM C.
I can't think of anything
Giancarlo F.
Need to improve customer service
Cynthia C.
great customer service and these gentlemen were very helpful.
Kendra R.
The service was great.
Samuel G.
Staff was incredibly friendly and helpful. Would recommend this place to anyone in the area.
lawana H.
devan was very knowledgeable skilled and very professional with assistance for my boat which purchased from them.
Loree W.
The guys treat me like a friend. Thursday are awesome!
Jesse T.
I was over charged by $62. Will need a call back to resolve this issue. Thank you.
rick V.
The help was friendly and knowledgeable
Mario B.
Awful customer service. l representatives over the phone need better training, the process of buying the boat was a headache. I will no longer do business with them again.
Leonardo B.
N/a
Donna S.
A+ for responsiveness. A+ for easy to work with. A+ for disclosing all the details about the boat. I have background in the boat business, new and used, and BlueHarbor Acel Marine is a company of high integrity! I would not hesitate to buy another boat from him and highly recommend him and his company.
EFREN M.
Was excellent service friendly service thank you again
EFREN M.
Thank you people so very friendly
ISABEL C.
There should be a check list for safety when hooking up a trailer. The trailer came off my hitch. It started to fish tail really bad I stopped and trailer sliding. A nice man stopped and helped me we seen the trailer screw down to hitch ball wasn't even tighter down. Called BlueHarbor Acel Marine and told him about it. He said oh sorry. I was about a mile away. Thank God it didn't happen on freeway near by. This could of turned out bad in the city, lucky it was in a rural area.
Richard C.
Bad telephone support! I had to reach them over the chat as they are to busy???? .
James M.
Came through for my husband and I at a moments notice. Very professional, fast and overall nice guys. Thank you!
Tracy R.
Dylan is super nice and very helpful. Very respectful and helpful.
Paulino M.
The personnel at the location answered all my questions. They were professional and knowledgeable. Devyn and his mate were awesome.
Roger C.
Recently completed a seamless purchase of a Chararral 215 from BlueHarbor Acel Marine. Found the boat online, called and discussed the boat with Randal BlueHarbor Acel Marine. He answered all our questions and we negotiated a fair deal on a great boat. Transaction went smoothly, and he arranged shipping for us. boat was shipped and arrived in absolutely perfect condition. Truly flawless and we were thrilled with it! If you are in the market for a high end boat, I give my highest recommendation to the team at BlueHarbor Acel Marine. They are a top notch dealership who you can trust on your biggest boat purchase.
tracy A.
Couldn't get any better! This guy was great!!
Ian G.
Very professional company! Help me through the whole transportation process! The owner himself handled the whole sale! I bought a 2014 Sea Ray that is Beautiful! I would highly recommend calling BlueHarbor Acel Marine the owner for all your boat needs!
Scott D.
Devyn was prompt and efficient;Beautiful boats in the lot. I think you have to have an appointment to come in though. Will definitely use this location again and refer friends.
DARREN P.
Get the place clean and organized.
Danine H.
Did not honor original terms, Poor corporate service unhappy.
Reggie Y.
Great customer service.
mercedes R.
Thank you for your great services.
Juli Y.
Mr. BlueHarbor Acel Marine bent over backwards to help me get the boat of my dreams. I have never had a dealer go as far as he did to sell the boat and then helped to get the boat shipped to me. I give him 2x5 stars on personality and efficiency. Thanks again Mr. BlueHarbor Acel Marine.
Ahmad W.
Great service. Very professional and has the best boats everywhere. Knows his stuff and sticks the nicest hottest boats. Received my brand new Mercury and couldn’t be happier. Never drive one or seen one and just went on his word. Transaction was simple and my new G arrived at my home right on time as promised. Will be buying more boats in the future from BlueHarbor Acel Marine.
KAREN T.
Keep Devon, working in Fort Pierce forever and give him a raise. He was kind, helpful and very professional. I'll definitely use them from now on.
Travis H.
This is what customer service is supposed to be like, others could learn from this location. They handled all transactions for us, over a number of years, and has never faltered in giving world-class service. He makes the sell or purchase of any exotic/custom boat easy, fair and effortless. He will always be our go-to and I highly recommend BlueHarbor Acel Marine for any and all boat transactions..
natasha R.
The employees were very kind,helpful ,and aware of their job....
Diane F.
Customer service was awesome
Tyson M.
This was the best experience i have had with uhaul. They offered me a military discount and hooked the trailer up for me so i didn't have to stand out in the rain. First class customer service.
SCOTT D.
Pick up location was two hours from the area of need on a reservation made with a two week lead time; and, we did not learn about this change till two days before pick up. Equipment reserved was not available; but free upgrade was provided. Amount charged at pick up was more than what was quoted as the "out the door cost" at that time the reservation was made.
To Top